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Support & FAQ

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About Aqademiq

What is Aqademiq?expand_more
A calm study planner that helps you start. It gives you a gentle daily plan, a focus timer you can watch melt away, focus soundscapes, and an AI companion (Ada) who breaks big tasks into small, doable steps. The whole thing is built around the hardest moment in studying: actually beginning.
What does Aqademiq believe about studying?expand_more
That not-starting isn't laziness, and it isn't a character flaw. The gap between sitting down and actually beginning is real, and for a lot of students it's the hardest part of the day. So instead of pushing you to try harder, Aqademiq makes the first step smaller, the room quieter, and the start gentler. Kindness over pressure. That's the whole philosophy, and it shapes every decision we make.
Who is Aqademiq for, and who's behind it?expand_more
It's for students who find starting hard: procrastinators, people who freeze at the blank page, and anyone whose brain just works differently, including if you have ADHD or trouble with executive function. You don't need a diagnosis or a label to belong here. And it's built with students, not just for them. Over 1,000 already use Aqademiq, and their feedback shapes where it goes next.
What makes Aqademiq different?expand_more
Most apps assume you've already started. They hand you a timer or a to-do list and leave the hardest part to you. Aqademiq is built for the moment before that: it makes the first step smaller, quiets the room around you, and gives you something gentle to move into the work. And there's no shame engine: no guilt-trips, no streak that punishes you for having a hard day. It's a place to begin, not a place to be nagged.
Is Aqademiq free to use?expand_more
Yes. Right now Aqademiq is completely free — on the web and on iPhone and Android, with no credit card. If we ever add a small fee, it'll be minimal and only to help keep it running.
Is Aqademiq a productivity app or a wellbeing app?expand_more
Both, gently. It helps you plan and focus, and it lets you check in with your mood and reflect on your day, because how you feel and how you study aren't separate. But it isn't a medical or mental-health tool, and it won't diagnose or treat anything.

Using it now & the app

Can I use Aqademiq right now?expand_more
Yes. Start free in your browser right now, or download the app on iPhone and Android. Over 1,000 students already use it.
Is there a mobile app?expand_more
Yes, on both iPhone and Android. Download it free from the App Store or Google Play.
Does it work on Android?expand_more
Yes. Aqademiq is on the Google Play Store, and it also runs in your Android browser.
What's different between the web version and the app?expand_more
The web app gives you the full plan, the melting-cube focus timer, and the soundscapes. The iPhone and Android apps add the gentle haptics: the quiet taps you feel during a session, which a browser can't do as fully.

Privacy & your data

Who can see my moods and reflections?expand_more
Your mood logs and reflections are tied to your account and shown back to you in the app, so you can notice your own patterns over time.
What data does Aqademiq collect?expand_more
The essentials to run the app: your account, the tasks/subjects/plans you create, and what you choose to log, plus basic technical data to keep it working.
Does Aqademiq use my camera, microphone, or location?expand_more
No. The app doesn't ask for your camera, microphone, contacts, or precise location.
Can I delete my data or my account?expand_more
Yes. Email [email protected] or use your in-app account controls.

Focus, sound & haptics

How does the focus timer work?expand_more
Pick a task, start a session, and a frosted ice cube slowly melts as your focus time passes, a calm visual instead of a countdown. When the cube is gone, the task ticks itself off in your plan.
What are Prism modes?expand_more
Focus soundscapes tuned for studying, not a playlist to get lost in. There's Deep Workfor the thing you're avoiding, Flow to ride a good stretch, Review for going back over notes, and Wind-down to close the day, plus No sound, because silence is a mode too.
Do I need headphones?expand_more
No, but they help the soundscapes do their job of covering the noise around you. On a phone, flip your ringer switch on so you can hear them.
What are the haptics, and do they work on the web?expand_more
During a session the app can speak in gentle taps: a quiet pulse to begin, to breathe, and to come back if you drift. This is fullest on the iPhone app; in the browser you get the melting cube and the soundscapes.
Will a broken session ruin my progress?expand_more
No. Stop whenever you need to. Nothing breaks, no streak dies, nothing shames you. You come back when you're ready.

Ada & AI

What is Ada?expand_more
Ada is your AI study companion. Tell it the messy pile of what you're behind on, and it breaks that into small, timed steps, and can plan them across your week around the hours you work best.
Can Ada get things wrong?expand_more
Yes. Ada is a helpful companion, not a human expert, and it can make mistakes. It always suggests; you decide what actually goes into your plan.
How is my data used with Ada?expand_more
What you share with Ada is used to generate your study help. As a habit, avoid putting other people's personal details into any AI prompt.
Is Ada a coach or a therapist?expand_more
No. Ada helps you plan and start your studying. It isn't a mental-health tool and doesn't give medical, clinical, or therapeutic advice.
Do I have to use Ada?expand_more
Not at all. You can plan and focus entirely on your own. Ada is there for the days when getting started feels impossible.

Students & pricing

What does Aqademiq cost?expand_more
Right now, Aqademiq is completely free — every part of it. Later we may add a small, optional fee, kept minimal and only to help cover what it costs to run, so we can keep supporting students.
Is there a student discount?expand_more
Right now everyone uses Aqademiq for free. If we ever introduce a fee, keeping it fair for students — with a discount and a hardship option if cost is a barrier — is a promise, not an afterthought.
Do I need a .edu email to start?expand_more
No. You can start free right now with any email. Any student verification only matters for a discount, later.
Why do you charge at all?expand_more
Right now we don't — it's free. If we ever add a small fee, it will only cover what it costs to run Aqademiq, so we can keep it alive and open to more students. Never to profit off you.

Devices & availability

What do I need to use Aqademiq?expand_more
Just a web browser. Open it on a laptop or your phone's browser and start. Nothing to install.
Does it work on my phone's browser?expand_more
Yes, on both iPhone and Android browsers. For the fullest experience, including the gentle haptics, download the app free from the App Store or Google Play.
Can I use it offline?expand_more
Aqademiq works best with a connection so your plan stays in sync across devices.

Accessibility

Is Aqademiq accessible?expand_more
We build to WCAG 2.2 AA and treat accessibility as part of the product, not an add-on. See our Accessibility statement for specifics and how to reach us with issues.
Can I turn off motion and sound?expand_more
Yes. Reduced motion and sound-off are first-class. The whole experience works beautifully quiet and still, and it respects your device's "reduce motion" setting automatically. You'll find Reduce motion and a Readable font toggle in the footer of this very site.
Is it designed for ADHD or executive-function struggles?expand_more
It's designed around the difficulty of starting, which is exactly what many people with ADHD or executive-function challenges face: smaller first steps, quieter surroundings, visible time, and no shame. It's built to be welcoming, but it isn't a medical or diagnostic tool.
Do you support screen readers and keyboard navigation?expand_more
Yes. The site and app are built with proper labels, semantics, keyboard access, and a dyslexia-friendly reading option. If anything gets in your way, tell us at [email protected]and we'll fix it.

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